Marvel Rivals players on PC: does the game crash at launch, hang after the loading screen or close mid-match? Season 11: Doomsday arrives on November 13, so let’s compare what actually worked before the new patch lands.
Video: “Season 11: Doomsday // Dev Vision Vol. 23 | Marvel Rivals”, official Marvel Rivals YouTube channel (NetEase Games), published November 10, 2026 (7:00 PM Paris time), 24 min 19 s. The developers present Season 11; it is not a troubleshooting video: https://www.youtube.com/watch?v=xkvTkS7xnw4
What NetEase officially recommends (details in our article):
- Crash at launch, stuck after loading or unable to reconnect: add the game folder and Marvel-Win64-Shipping.exe to your antivirus and firewall exceptions.
- Random crashes: verify files (Steam, Epic or Loading Bay), clean-install the graphics driver, try “Switch Shader Compilation Mode” in the launcher; NVIDIA users can clear the shader cache.
- “Out of Video Memory” on Intel Core 13th/14th gen: BIOS update first; NetEase’s workaround lowers the Performance Core Ratio by 2-3 steps in Intel XTU.
- Still crashing: client_diagnose.exe, then send the ZIP to NetEase on the official Discord.
Questions for players:
- When does it crash for you: at launch, right after the loading screen, mid-match, or after an update?
- Which step fixed it: the antivirus/firewall exception, file verification, a clean driver install, the shader compilation mode, the NVIDIA shader cache, or something else?
- Intel 13th/14th gen owners: did a BIOS update alone fix “Out of Video Memory”, or did you have to lower the core ratio in XTU? How much performance did you lose?
- Your setup: CPU, graphics card and driver version, Windows version, and launcher (Steam, Epic or Loading Bay).
- According to the Season 11 press release, the team also addressed the use of mods and config changes in competitive play: did you use config tweaks for performance, and will you keep them?
Tip: never post your diagnose_….zip file publicly; send it only to NetEase support.
Sources: NetEase, Common Technical Issues FAQ (December 1, 2024): https://www.marvelrivals.com/guide/20241201/41348_1197223.html ; NetEase, Intel 13th/14th gen CPU crash guide (November 14, 2024): https://www.marvelrivals.com/guide/20241114/41348_1193677.html ; Marvel Games / NetEase, Season 11: Doomsday press release (November 10, 2026): https://www.gamespress.com/en-US/BAMF-Nightcrawler-and-Dracula-Join-the-Marvel-Rivals-Battle-as-Season-
Image: official Marvel Rivals screenshot from the game’s Steam store page, © MARVEL / NetEase Games
All the steps, their limits and what is still unknown: https://tricknfix.com/articles/marvel-rivals-pc-crash-on-launch-or-after-loading-netease-official-fixes-season-11/
Version française : https://tricknfix.com/fr/sujet/marvel-rivals-plante-sur-votre-pc-exception-antivirus-mode-shaders-intel-xtu-ou-pilote-propre-qu-est-ce-qui-a-marche-votre-config-avant-la-s-c314658879/