This guide covers EA SPORTS FC 27 on PC (EA app, Steam or Epic Games) when the game refuses to start or closes because of EA Javelin anticheat, EA's anti-cheat. EA lists its Javelin troubleshooting page among the "PC" articles of FC 27 support. According to EA, these errors most often come from corrupted files or conflicting background software. The fix therefore depends on the exact message displayed: write it down before changing anything.
This guide does not explain how to get around the anti-cheat and gives no way to do so: the goal is to make the PC compatible with Javelin.
If it is the EA app itself that won't open, first follow the guide EA app no longer launches on Windows (French guide).
Problem
- EA SPORTS FC 27 does not launch, or closes shortly after launch, with an EA Javelin anticheat window.
- Possible messages (as worded by EA support; the display may differ slightly):
EA Javelin Anticheat has detected an incompatible driver. Please update or disable [driver.name] and restart. Error #119
EA Javelin Anticheat has detected incompatible software. Please update or disable [software.name] and restart.
EA anticheat Service has encountered an error. Please restart the game.
Please start the game from the EA app
- Or a numbered error from the anti-cheat installer (#41, #701).
Before you start
- Restart the game, then the PC: this is the first step EA recommends.
- Check that the servers are not at fault on the EA server status page.
- EA states that Javelin requires Windows 10 version 20H1 (10.0.19041) or newer. To check your version: Win + R, type winver, confirm.
- Steps 3 and 4 require an administrator account.
| Message or situation | Step to follow |
|---|---|
| Incompatible driver or software (#119) | Step 1 |
| Software "cannot be used at the same time as the game" (reWASD, Daemon Tools…) | Step 2 |
| "EA anticheat Service has encountered an error" or "Please start the game from the EA app" | Step 3 |
| Installer error #701 | Step 4 |
| Error #41 with a Windows Insider build | Step 5 |
| "The application encountered an unrecoverable error" | Step 6 |
Step 1: update or close the reported software
When to use it: the message names a driver (.sys file) or a program. EA explains that this software, or its installed version, is on a denylist for security reasons.
Suggested solution
- Note the exact name shown in place of [driver.name] or [software.name].
- If you don't recognise the driver, compare it with the list published by EA in its EA Javelin anticheat article. It includes, for example, RGB control tools (ASUS Aura Sync, GIGABYTE RGB Fusion, ASRock RGBLED), monitoring or overclocking tools (CPU-Z, HWiNFO, Core Temp, EVGA Precision XOC, MSI Command Center), Razer Synapse and Samsung Magician. EA specifies that this list is not exhaustive.
- Update this software from its publisher's website: according to EA, for most of these programs, the latest version is enough to restore compatibility.
- Restart the PC, then launch the game again.
- If the error comes back with the same name, close this software before playing, or uninstall it from Settings > Apps > Installed apps if you don't need it.
Expected result: the game starts. You can reopen the software after your session.
Do not delete a .sys file manually in the Windows folder. Use the official update or uninstaller of the software concerned.
Step 2: software not allowed while playing (reWASD, Daemon Tools)
When to use it: the message says the software cannot be used at the same time as the game, especially reWASD or DiscSoftLTD (Daemon Tools).
Suggested solution
- Fully uninstall reWASD and other DiscSoft software (Daemon Tools, Catch!, Astroburn, iSCSI) following their publisher's instructions.
- Open Device Manager (right-click Start). Check that no Daemon Tools entry remains, for example Daemon Tools Lite Virtual Scsi Bus (storage controllers) or Daemon Tools Lite Virtual Usb Bus (USB controllers). Right-click any remaining entry, then Uninstall device.
- Restart the PC and launch the game again.
- To remap a controller or keyboard, EA lists accepted alternatives: Steam Input (Steam client features), Microsoft PowerToys Keyboard Manager, KeyMapper, Kanata and KMonad.
Expected result: the warning no longer appears at launch.
Step 3: relaunch the EA app as administrator or reinstall Javelin
When to use it: message "EA anticheat Service has encountered an error" (Javelin can't find the installation folder or can't start the game), "Please start the game from the EA app", or an "invalid system configuration" error.
Suggested solution
- Update the EA app and, if you bought the game on Steam, the Steam client. Also install the latest Windows updates: Install Windows updates.
- Close the EA app, right-click its icon, then Run as administrator. EA recommends this even if the game was bought on Steam or Epic Games.
- Launch EA SPORTS FC 27 directly from the EA app.
- If the error persists, download the official EA Javelin anticheat installer, select EA SPORTS FC 27, choose Uninstall, then run the installer again and choose Install. Wait for the Install success message.
Expected result: the game starts without a Javelin error window.
Rollback: if you uninstall Javelin, EA warns that no Javelin-protected game will be playable until it is reinstalled. Don't use the Uninstall All option without reason: it removes the protection for all EA games.
Step 4: installer error #701
When to use it: only if a message says the anti-cheat couldn't start and the installer then shows error #701. EA attributes it to a Windows file system issue and documents the following command, which resets the file system transaction log.
Suggested solution
- Press Win + R, type cmd, then press Ctrl + Shift + Enter to open Command Prompt as administrator.
- Type the following command (replace C:\ with the Windows drive if it is different):
fsutil resource setautoreset true C:\
- Restart the PC, then run the anti-cheat installer again.
Expected result: the installer shows Install success.
Step 5: error #41 with Windows Insider
When to use it: only if your PC is enrolled in the Windows Insider Program (Windows 11 preview build). According to EA, error #41 occurs when the installed build doesn't have the renewed Windows Insider certificate.
Suggested solution
- Open Settings > Windows Update, then Check for updates.
- Install the latest Insider preview update offered.
- Restart the PC and launch the game again.
Expected result: the game launches again.
Step 6: "The application encountered an unrecoverable error"
When to use it: if this message appears at launch. EA links it to expired or unsigned drivers loading when the game starts.
Suggested solution
- Restart the PC and launch the game again: this is the first step EA recommends.
- If the message comes back, check the Secure Boot state: Win + R, type msinfo32, then in System Summary, look at Secure Boot State and BIOS Mode.
- If it is off, EA recommends enabling Secure Boot. The procedure and its prerequisites are detailed in the guide TPM 2.0 and Secure Boot: check and enable (French guide) and in EA's article How do I use Secure Boot on my PC?.
Expected result: Secure Boot State: On, and the game starts.
Warning: enabling Secure Boot requires a GPT Windows disk and firmware in UEFI mode. A wrong BIOS setting can prevent the PC from starting. If BIOS Mode shows Legacy, don't change anything before reading the documentation of your motherboard or PC manufacturer. If BitLocker is active, write down your recovery key before touching the BIOS.
Special cases
- Crashes during a match with an Intel processor: EA states that some crashes in Javelin-protected games can come from processor errors. It recommends updating the microcode and keeping the power settings recommended by the manufacturer. Read the documentation from Intel and from your motherboard manufacturer before any BIOS update.
- VPN or proxy: for error #95 ("unacceptable configuration"), EA lists some VPN and proxy software among possible causes. It advises disabling or removing them, and updating hardware-related software (fan control, for example).
- ASUS ROG Ally: for error #95, EA recommends the latest version of Armoury Crate.
Final check
- ☐ The software or driver named in the message has been updated, closed or uninstalled.
- ☐ The EA app is up to date and the game is launched from it.
- ☐ EA Javelin anticheat shows Install success after any reinstallation.
- ☐ EA SPORTS FC 27 starts and stays open until the main menu.
Sources
- EA Help: How do I install and troubleshoot EA Javelin anticheat on PC?
- EA Help: EA SPORTS FC 27 support
- EA Help: How do I use Secure Boot on my PC?
- Microsoft Support: Install Windows updates
Still getting the error?
Reply to this topic with:
- The exact message in the EA Javelin anticheat window (and its error number).
- Your Windows version (result of winver).
- The store used (EA app, Steam or Epic Games).
- Any RGB control, monitoring, remapping or VPN software installed.
- The steps already tried and their result.