Two Roblox errors are less about your connection and more about settings and who is signed in where: 524 (“You do not have permission to join this game”) and 264 (“Same account launched experience from different devices”). Which one blocks you, and what actually let you join?
Video: “How to Fix Roblox Error 268 | Kicked Due to Unexpected Client Behavior (Step-by-Step Guide)”, Get Droid Tips YouTube channel (independent creator, not Roblox), March 15, 2025, 3 min 13 s. Third-party tutorial about error 268 (covered in our guide), not about 524 or 264: https://www.youtube.com/watch?v=PcPMkZiGMzY
What Roblox Support says: error 524 most often comes from your private server settings (Settings > Privacy and content restrictions > Visibility & private servers > Private servers); players under 13 can only join private servers created by their friends; the owner must add you to “Server Members” or enable “Friends Allowed”. Error 264 appears when the same account joins the same experience from several devices at the same time. Roblox does not say how parental controls on family accounts interact with these settings in every case. That is where your reports help.
Our questions:
- Which error do you get: 524, 264, or both? On PC, Mac, phone, tablet or console?
- Error 524: was it a friend’s private server, a group-only game, or a public experience? Did changing the Private servers setting fix it?
- Parents: is your child’s account under 13 or managed with parental controls? Which setting did you have to change, and was it easy to find?
- Error 264: is the account shared in your home (siblings, a second device left open)? Did signing out everywhere else fix it?
- If none of Roblox’s steps worked, what did (waiting for the server, the owner re-adding you, reinstalling)?
Full guide (errors 268, 264 and 524, Roblox’s official steps in order): https://tricknfix.com/articles/roblox-error-code-268-264-524-kicked-unexpected-client-behavior-same-account-two-devices-no-permission-private-server-official-fixes/
Errors 277/279 instead? See our other discussion: https://tricknfix.com/topic/roblox-error-277-or-279-keeps-kicking-you-one-experience-or-all-of-them-wi-fi-or-wired-home-or-school-network-tell-us-what-fixed-it-c5ceb8e63d/
Sources: Roblox Support, “Error Code 524: You do not have permission to join this game” https://en.help.roblox.com/hc/en-us/articles/41933144508180-Error-Code-524-You-do-not-have-permission-to-join-this-game and “Error Code 264: Same account launched experience from different devices” https://en.help.roblox.com/hc/en-us/articles/36665660855700-Error-Code-264-Same-account-launched-experience-from-different-devices (read November 12, 2026).
Image: official Roblox visual (press kit), © Roblox Corporation.
French version of this topic: https://tricknfix.com/fr/sujet/erreur-roblox-524-sur-un-serveur-prive-ou-264-sur-un-compte-partage-qui-joue-sur-quel-appareil-chez-vous-et-quel-reglage-vous-a-enfin-permis-d90bcbcfc9/