You enter the code from your authenticator app to sign in to your Rockstar Games account (Rockstar Games Launcher, Rockstar website, GTA V or GTA Online), but sign-in fails with error #0.200.4. This guide follows Rockstar Games' support articles about this error and 2-Step Verification, checked on October 27, 2026 (listed at the end of the topic). It covers codes generated by an authenticator app.
Problem
- After entering the 2-Step Verification code, this message appears (English text published by Rockstar):
Incorrect verification code submitted. Please re-enter the correct code from your authenticator app into the Verification code field. #0.200.4
- The code is rejected even though it was just generated.
- You changed phones, reinstalled the authenticator app or changed the device's time.
What the error means
According to Rockstar, error #0.200.4 can occur if:
- the code entered was incorrect or expired;
- the authenticator app is desynchronized (wrong device clock);
- the authenticator device has changed.
Authenticator app codes depend on the device's time: a clock that is off is enough to produce rejected codes.
| Situation | Step to follow |
|---|---|
| Code entered too late or with a typo | Step 1 |
| Same device, codes still rejected | Step 2 |
| New phone, old device still available | Step 3 |
| Old device lost or app erased | Step 4 |
Step 1: enter a valid code again
When to use it: always first.
Suggested solution
- Open the authenticator app and find the Rockstar Games entry.
- Wait for a new code if needed, then enter it right away, exactly as shown.
- Make sure you are using the entry for the right Rockstar account if the app contains several.
Expected result: sign-in succeeds.
When to move on: a code entered immediately is still rejected.
Step 2: resynchronize the authenticator app's time
When to use it: codes are rejected even though you enter them quickly, on the same device as before.
Suggested solution
Rockstar recommends checking that the clock of the device (or of the computer, for a desktop or browser authenticator) is set to the correct local time, date and time zone, and enabling automatic time sync if the app offers it.
Google Authenticator on Android (labels quoted by Rockstar):
- Open the Google Authenticator main menu.
- Select Settings.
- Select Time Correction for Codes.
- Select Sync Now.
According to Rockstar, this sync only affects the app's internal time, not the phone's Date & Time settings.
On iPhone:
- Open Settings > General > Date & Time.
- Turn Set Automatically off, then on again.
- Restart the device.
Authenticator app on a PC: if the Windows clock keeps drifting, see Date et heure du PC qui se décalent sans cesse : causes et solutions (French guide).
For other apps, check their documentation for the time sync option.
Expected result: a new code is accepted.
Step 3: move 2-Step Verification to a new device
When to use it: you are changing phones or apps and you still have access to the old device (which generates valid codes).
Suggested solution
Remove the old device (Rockstar's procedure):
- Sign in to your account at rockstargames.com.
- Select your account icon in the upper right, then Account.
- Select Manage Account, then Security.
- Under 2-Step Verification Device, select Unlink.
- Enter an authentication code and your Rockstar Games account password, then select Verify.
Add the new device:
- Install an authenticator app on the new device.
- Go back to Account > Manage Account > Security.
- Scan the QR code shown with the app. If you can't scan it, use the Secret Key option to add the account manually.
- Enter the code shown in the app and your Rockstar Games account password, then select Verify.
Precaution: keep the old device until the new one has been validated.
Expected result: the new device generates codes accepted by Rockstar Games.
Step 4: you no longer have access to the authenticator device
When to use it: phone lost, reset, or app erased, with no way to generate a valid code.
Suggested solution
Rockstar points to the support of the authenticator app concerned to recover your codes:
- Google Authenticator: Fix common issues with 2-Step Verification (Google Account Help)
- Microsoft Authenticator: Restore one-time password codes in Microsoft Authenticator
- Twilio Authy and 1Password: links provided in the Rockstar article listed in the sources.
Expected result: the restored app generates the Rockstar Games account codes again.
Special cases
- A website or person asks for your code: a verification code must never be shared. If you entered your credentials on a suspicious page, see E-mail d'hameçonnage (phishing) ouvert ou cliqué : que faire (French guide).
- Account email address changed without your knowledge: the problem goes beyond 2-Step Verification; contact Rockstar Games Support.
- The game launches but GTA Online doesn't connect: see Services en ligne Rockstar Games indisponibles sur GTA Online PC : solutions.
Final check
- ☐ The time, date and time zone of the authenticator device are correct.
- ☐ The code entered comes from the Rockstar Games entry of the right account.
- ☐ If you changed devices, the old one was unlinked and the new one validated.
- ☐ Sign-in to the Rockstar Games account succeeds.
Sources
- Rockstar Games: Incorrect verification code Error #0.200.4 on Rockstar Games sign in (updated June 23, 2026)
- Rockstar Games: No longer have access to phone or authenticator to complete 2-Step Verification (updated July 9, 2025)
- Google: Fix common issues with 2-Step Verification
- Microsoft: Restore one-time password codes in Microsoft Authenticator
Still having the problem?
Reply to this topic with:
- Where you sign in (Rockstar Games Launcher, Rockstar website, game) and the platform.
- The authenticator app used and the device (Android, iPhone, PC).
- Whether you recently changed devices or time settings, and the steps already taken.
Never post a verification code, a secret key, a screenshot of the QR code, your password or your email address.