Warframe crashing, “Update failed!” or Network Not Responding on PC? Digital Extremes’ official fixes, from Razer Chroma to Intel 13th/14th gen
1. Check your PC, Windows version and graphics API
• Minimum specs on Steam: Windows 7 64-bit (32-bit not supported), Intel Core i7 860, Intel Core i5 750 or AMD FX-4100 (SSE 4.2 support required), a DirectX 11+ capable graphics card, 4 GB RAM, 75 GB of storage and a broadband connection. There is no Mac or Linux client.
• DirectX 12 support requires at least Windows 10 20H2 or Windows 11, according to the Steam page.
• In the launcher settings you can switch the graphics API: Warframe supports DirectX 11 or DirectX 12 (Beta). If one crashes, try the other.
2. Verify and Optimize the download cache in the launcher
• Verifying compares your installed files with the latest version on Warframe’s content delivery network (CDN) and repairs or replaces corrupt files.
• Open the Warframe launcher, click the small gear in the upper right, click Verify and wait until it finishes, then click Optimize.
3. Update Windows, your graphics driver and your other drivers
• DE calls the graphics driver update “the most important step for any performance or stability issue”: get it from NVIDIA, AMD or Intel. Laptop owners should first check whether their laptop manufacturer offers its own, more optimised drivers.
• Not sure which GPU you have? Type “Dxdiag” in the Windows search bar, press Enter and open the first Display tab.
• Keep Windows up to date, and update your other drivers too: faulty audio, network or wireless adapter drivers can also cause problems.
4. Lower the graphics settings to test stability
• In game, open Settings > Video and lower the settings manually or with the Quality Preset option.
• DE advises doing this even on a powerful PC, temporarily, to see whether a specific graphics setting is behind the crashes.
5. Disable conflicting software (clean boot) and overlays
• Any software that modifies or monitors system, disk or network activity can interfere with Warframe. DE suggests a clean boot of Windows (Microsoft’s guide is linked on its page), then reversing the steps after testing.
• Software reported by players as having compatibility issues: Baidu IME, GeDoSaTo (GeDoSaTo64.dll), the Raptr overlay, Lucid VirtuWatt, the Razer Synapse program, the Razer Chroma SDK, RivaTuner Statistics Server and the MSI Afterburner OSD.
• DE’s rule on third-party software: “If you use external software in conjunction with Warframe, then you do so at your own risk.” It does not publish a list of allowed tools, and the only guaranteed way to avoid a ban is not to use them.
6. The game closes by itself at login with no crash report: Razer Chroma SDK
• If Warframe closes during login without the Evolution crash report window, DE says it was most of the time caused by specific versions of the Razer Chroma SDK (installed, or installed then uninstalled).
• The issue appears to have been fixed with Razer Synapse 3: update your Razer drivers or Synapse to the latest version.
• No longer using Razer products? Check that these leftover files are gone: C:\Windows\System32\RzChromaSDK64.dll and C:\Windows\SysWOW64\RzChromaSDK.dll. If you cannot delete them, DE says to contact Razer.
7. Intel 13th or 14th gen CPU: crashes in nvgpucomp64.dll and the BIOS update
• DE found a series of crashes outside its own code, in nvgpucomp64.dll (a component of NVIDIA drivers), almost all on systems with 13th and 14th generation Intel processors.
• A staff member who kept crashing at home was running a 2022 stock BIOS missing over a dozen updates; after updating the BIOS he had no more nvgpucomp64.dll crashes. DE adds it is “not positive” that this was the Intel issue, but the update helped.
• DE does not normally encourage BIOS updates, but says it is worth considering if you crash in Warframe and other games, have a 13th or 14th gen Intel CPU and have updated everything else. Check your motherboard vendor for updates and instructions. DE’s page also notes that Intel announced a microcode update for this instability (Intel community post of July 2024).
8. “Update failed!” in the launcher
• First check DE’s forums for current server or update issues: right after an update, servers can be busy and you may need to wait. If other games also fail, ask your internet provider about outages.
• Restart your PC, then power-cycle your network: turn off the PC or console, unplug the modem and router for 30 seconds, power the modem on, wait 30 seconds, power the router on, then restart the PC.
• Stop other uploads, downloads and streaming on every device, and use an Ethernet cable if you can. On Wi-Fi, move closer to the router, reduce connected devices, or try a narrower channel width (20 MHz is less prone to interference than 40 MHz).
• Verify the download cache (section 2), add exceptions for “Launcher.exe” and “Warframe.x64.exe” in every firewall and antivirus (including Windows Firewall), and remember to re-enable any firewall you disabled for testing.
• In Internet Options > Connections > LAN Settings, untick “use automatic configuration script” and “proxy server”, and test with any proxy or VPN disabled.
9. “NETWORK NOT RESPONDING” during a mission
• DE says this message means the connection between your PC or console and Warframe’s servers is unstable or too slow to respond.
• Follow DE’s basic network troubleshooting guide, and test whether you use IPv6 at test-ipv6.com: if so, DE suggests disabling IPv6 temporarily.
• To disable IPv6 on Windows: press Windows + R, type ncpa.cpl, press Enter, right-click the connection you use, choose Properties, untick Internet Protocol Version 6 (TCP/IPv6), click OK and restart.
• If other online games or streaming have the same problem, contact your internet provider.
10. Still crashing: Windows files, drive, hardware and the crash report
• Run Windows System File Checker (SFC) and check your drive for errors.
• Unplug non-essential external hardware: DE says Warframe may crash when loading out-of-date controller drivers. Reinstall the drivers of any device at fault, or contact its manufacturer.
• When the Evolution Engine Crash Reporter opens, describe what you were doing (mission, Warframe, weapons), send the report and note the WAR-###### number shown at the end: support may need it for your ticket.
• Nintendo Switch: DE suggests System Settings > Data Management > Manage Software > Warframe > Check for Corrupt Data, then deleting Warframe’s save data (this resets key bindings and settings, but not your game progress).
Sources (Warframe Support and Steam, read on November 12, 2026)
• Warframe Support (Digital Extremes), “What should I do if my game keeps crashing?” (page updated September 17, 2026): https://support.warframe.com/hc/en-us/articles/38628896413581-What-should-I-do-if-my-game-keeps-crashing
• Warframe Support, “Update failed!” (updated November 7, 2026): https://support.warframe.com/hc/en-us/articles/360044025712-Update-failed
• Warframe Support, “Intel 13th & 14th Gen CPU Crashing” (updated November 7, 2026): https://support.warframe.com/hc/en-us/articles/28842533473677-Intel-13th-14th-Gen-CPU-Crashing
• Warframe Support, “Game automatically closed/crashed by itself while logging in the game” (updated September 17, 2026): https://support.warframe.com/hc/en-us/articles/360027519732-Game-automatically-closed-crashed-by-itself-while-logging-in-the-game
• Warframe Support, “Third-Party Software and You” (updated October 6, 2026): https://support.warframe.com/hc/en-us/articles/360030014351-Third-Party-Software-and-You
• Warframe Support, “Network Not Responding” (updated September 17, 2026): https://support.warframe.com/hc/en-us/articles/38628458878605-Network-Not-Responding
• Warframe Support, “Disable IPv6 on your PC” (updated April 14, 2026): https://support.warframe.com/hc/en-us/articles/115006240508-Disable-IPv6-on-your-PC
• Warframe Support, “How to Submit Crash Reports using the Evolution Engine Crash Reporter” (updated September 17, 2026): https://support.warframe.com/hc/en-us/articles/37679772746893-How-to-Submit-Crash-Reports-using-the-Evolution-Engine-Crash-Reporter
• Warframe Support, “The potential fix for crash or other common issues” (Nintendo Switch, updated September 17, 2026): https://support.warframe.com/hc/en-us/articles/360055494792-The-potential-fix-for-crash-or-other-common-issues
• Steam store page, Warframe (app 230410: free-to-play, released March 25, 2013, Digital Extremes, minimum PC specs): https://store.steampowered.com/app/230410/Warframe/
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