Star Wars Zero Company crashing or not saving? What the November 10 hotfix fixes, plus EA’s official fixes for DLSS, Intel 13th/14th Gen CPUs and low FPS on PC

Video: “Star Wars Zero Company | Official Final Trailer”, EA Star Wars YouTube channel (official), published August 17, 2026 (17:30 Paris time), 2 min 15 s. It is the game’s final pre-launch trailer; it does not cover the hotfix or the fixes below. https://www.youtube.com/watch?v=AxAgeglgSeA

Star Wars Zero Company crashing while loading on PS5 or Xbox, refusing to save, or losing effects when you load a save? EA released a hotfix on all platforms on November 10, 2026, focused on stability and save loading. Here is what it fixes, what the 1.1 and 1.2 patches already fixed, and EA’s official steps for crashes and low FPS on PC. Everything below comes from EA’s pages as read on November 11, 2026; TricknFix did not test it.

What the November 10, 2026 hotfix fixes (all platforms)

• Crash while loading on PlayStation and Xbox.

• Concussion Grenades that could leave the game in a state where you could no longer save.

• Ongoing effects (such as Shared Suffering) and modified Abilities that did not load properly from a previous save.

• “Various stability improvements” (EA gives no further detail).

• To get it: install the latest game update on your platform. In the EA app, “Update Required” appears under the game tile; Steam updates automatically unless you turned automatic updates off.

Progress not saving: EA’s rule of thumb

• EA Help says that if you quit while you are not controlling Hawks, your latest progress might not finish saving.

• To avoid losing progress, wait a few seconds after you regain control of Hawks, or after a mission begins, before quitting.

• Patch 1.1 (September 9, 2026) already fixed save corruption on sudden or forced shutdown, temporarily deleted Beskar saves and a Beskar-mode crash. Patch 1.2 (October 15, 2026) fixed a PS5 issue where the Character Databank was deleted after creating enough Operators, and a crash when closing the game from the main menu.

Crashes on PC: EA’s official fixes

• NVIDIA + DLSS: if the game crashes with DLSS and you use Game Ready Driver 610.88 or older, update to the latest Game Ready Driver (NVIDIA app or NVIDIA website).

• Intel Core 13th/14th Gen desktop CPUs: EA says some may be unstable and crash. Update your motherboard BIOS following your board maker’s instructions. EA’s alternative: in Intel Extreme Tuning Utility, lower the Performance Core Ratio from 55x to 54x, 53x or 52x. Both are advanced steps; only do them if you understand them.

• Repair the game files: EA app > Library > three dots on the game tile > Repair, then restart your PC. On Steam or Epic Games, verify the files.

• Also: restart the PC, close background apps, install pending Windows and launcher updates, clear the cache of your launcher, and try a clean boot if the game will not start.

Low FPS or stutter on PC

• NVIDIA GTX 10-series or RTX 20-series cards: Options > Graphics > set Environment Geometry Detail to Off.

• Intel Arc: turn on Resizable BAR (check your motherboard maker’s documentation).

• EA says the game is more CPU-bound than GPU-bound, so lowering graphics settings may help less than in other games. For the Recommended target (1440p, 60 FPS) it advises the default upscaling: TSR, DLSS or FSR.

• Minimum PC specs on Steam: 64-bit Windows 10/11, Core i5-8400 or Ryzen 5 2600X, 16 GB of RAM, GTX 1080, RX 5600 XT or Arc B580, DirectX 12, 50 GB (1080p, 30 FPS, Low preset).

What is not known

• EA does not say which consoles or saves were affected by the loading crash, or how many players.

• EA’s hotfix page gives a date but no time and no version number; EA says future hotfixes will be listed on the same page.

• If nothing works, contact EA Help with your EA ID, platform, the date and time the issue started and any exact error message.

Discussion: https://tricknfix.com/topic/star-wars-zero-company-after-the-november-10-hotfix-are-your-crashes-and-save-problems-gone-share-your-platform-and-what-fixed-it-fe386c5ad5/

Sources

• EA, “Star Wars Zero Company Hotfixes”, November 10, 2026 (https://www.ea.com/games/starwars/zero-company/news/hotfixes).

• EA, “Star Wars Zero Company 1.1 Patch Notes”, September 9, 2026 (https://www.ea.com/games/starwars/zero-company/news/patch-notes-1-1); “Star Wars Zero Company 1.2 Patch Notes”, October 15, 2026 (https://www.ea.com/games/starwars/zero-company/news/patch-notes-1-2).

• EA Help, “How to troubleshoot common STAR WARS Zero Company issues”, read November 11, 2026 (https://help.ea.com/en/articles/star-wars/zero-company/troubleshoot-common-issues/).

• EA Star Wars on Steam, “STAR WARS Zero Company - Issue Updates”, August 27, 2026, edited September 1, 2026 (https://steamcommunity.com/app/2075800/discussions/0/590687864233291254/); “STAR WARS Zero Company Launch FAQ”, August 27, 2026, and minimum requirements (https://store.steampowered.com/app/2075800/).

• Video “Star Wars Zero Company | Official Final Trailer”, EA Star Wars, August 17, 2026 (https://www.youtube.com/watch?v=AxAgeglgSeA).

• Image: official Star Wars Zero Company screenshot from the game’s Steam store page (1920 x 1080 original, https://store.steampowered.com/app/2075800/), © Lucasfilm Ltd. / Electronic Arts.