PUBG: Battlegrounds crashing or not launching on PC? KRAFTON’s official fixes for anti-cheat error codes, BattlEye errors and crashes after the logo

TNF-GAMES OPPublished 1 day ago 6 min de lecture

PUBG: Battlegrounds on PC: two camouflaged UAZ jeeps drive through a wheat field towards a village while an explosion goes off in the background, official Steam screenshot. © KRAFTON, Inc. — PUBG: BATTLEGROUNDS, official screenshot from the Steam store page. © KRAFTON, Inc. · Crédit : © KRAFTON, Inc.

Video: “Patch Report #44.1 | HLB: Dawnbreakers of Rondo, Xeno Point: Hell, and PUBG x IVE collab”, official PUBG: BATTLEGROUNDS YouTube channel, published November 3, 2026 (7:00 AM Paris time, 1 min 48). It is a patch overview, not a troubleshooting video: the fixes below come from the official PUBG Support site, support.pubg.com. https://www.youtube.com/watch?v=JaGAERDCnXQ

PUBG: BATTLEGROUNDS, the battle royale from PUBG Corporation published by KRAFTON, has been free-to-play on Steam and still gets a patch every few weeks. When it crashes to the desktop, closes right after the PUBG logo, refuses to start with an anti-cheat error code or a BattlEye message, PUBG Support lists official fixes for each case. Here they are, in the order we suggest trying them. Everything below comes from PUBG Support pages and the Steam store page, read on November 12, 2026; TricknFix has not tested these steps itself, and menu names are given as they appear in PUBG’s English pages (some of these pages were written for older versions of Windows and Steam).

1. Check your PC and Windows version

Minimum specs (PUBG Support and Steam): 64-bit Windows 10, Intel Core i5-4430 or AMD FX-6300, 8 GB of RAM, NVIDIA GeForce GTX 960 2GB or AMD Radeon R7 370 2GB, DirectX 11, broadband connection and 40 GB of free space.

Recommended specs (aimed at 144 fps “in most situations” according to PUBG): Intel i5-6600K or AMD Ryzen 5 1600, 16 GB of RAM, GeForce GTX 1060 3GB or Radeon RX 580 4GB, 50 GB of free space.

These pages list Windows 10 as the operating system; Windows 11 is not mentioned separately.

2. Restart, then remove old Steam launch options

PUBG first suggests restarting your PC and your router, and restarting Steam.

Launch commands recommended by players since the early access days can cause issues: in your Steam library, right-click PUBG: BATTLEGROUNDS > Properties, open the launch options and delete all the text.

3. Verify the integrity of the game files on Steam

Restart your PC and open Steam, right-click the game in your library (or use the gear icon on its page) > Properties > Local Files > Verify integrity of game files.

Steam checks the installed files and replaces those that are missing or corrupted; PUBG recommends it for missing textures and crashes.

4. Update Windows and your graphics driver

Install all Windows updates (Windows + R, type ms-settings:windowsupdate, then Check for updates), then restart.

Update the NVIDIA or AMD driver from the manufacturer’s website. PUBG adds that a full uninstall and clean reinstall of the driver can help, and cites Display Driver Uninstaller for that.

5. Remove overclocking, monitoring tools and fullscreen optimizations

PUBG asks you to remove any CPU, RAM or GPU overclocking while troubleshooting, because running hardware outside the manufacturer’s settings can corrupt memory or files.

In the anti-cheat error list, codes 510 to 512 are linked to GPU overclocking or to system monitoring programs: go back to default settings and remove that kind of software.

Disable fullscreen optimizations: in the folder TslGame\Binaries\Win64 of the game, right-click TslGame.exe > Properties > Compatibility > Disable fullscreen optimizations > Apply.

6. The game crashes right after the PUBG logo

Check the requirements, restart Steam, verify the game files, update Windows and all your drivers (graphics and other hardware).

Run Steam as administrator (right-click Steam.exe > Run as administrator); PUBG says this can also fix the “Steam Initialization Failure” error. Then run TslGame.exe (TslGame\Binaries\Win64) as administrator.

Install the game on the same drive as Windows; PUBG suggests an SSD for better performance.

7. Anti-cheat error codes when the game will not start

106, 240-244, 300-318 / 30A-30F, 501-503: an unsupported program or an antivirus running alongside PUBG. Close or remove everything unrelated to the game and report the program to PUBG Support.

200-209 and 220-222: missing Windows system files. Use Microsoft’s System File Checker tool, which PUBG links to, to repair missing or damaged system files.

420-422 and 430-433: memory allocation failure. Restart the PC. 513-517: unsupported program or memory allocation failure.

740: the game failed to launch. Restart the client, then do a clean reinstall if it persists.

A00: a crucial file is corrupted. Install the latest DirectX and the Microsoft Visual C++ 2015 Redistributable, then reinstall the game if needed. A01-A2E and B00-B19 / B0A-B0F: reinstall the game cleanly (and open a ticket with the code if B-codes persist).

D00-D06: the game is not up to date. Update PUBG.

Dxgi.dll error: programs that modify the game’s graphics or effects, such as ReShade, are not allowed. AcGenral.dll error (System32): malicious software detected; scan your PC with an antivirus.

Any other code: PUBG suspects an unauthorized program. You can save the list of running programs with the command tasklist /v > "%USERPROFILE%\Desktop\Process.txt" and send the Process.txt file to support.

8. BattlEye errors

BattlEye service will not start: open services.msc, find the BattlEye service and start it. If it still fails, close the game, delete the BattlEye folder in the game’s TslGame\Win64 folder, then verify the game files on Steam.

“Error [25] BattlEye: Corrupted Data”: same fix (delete the BattlEye folder, then verify the files), or a clean reinstall including the TslGame folder in %localappdata%.

“Failed to initialize BattlEye Service: Driver Load Error (577)”: PUBG links it to Windows security updates. Install all pending Windows updates and restart; the page also points to the Microsoft Update Catalog.

9. TslGame.exe errors

“TslGame.exe - Application Error” can appear when the PC is low on memory: restart, close every other program, run Steam as administrator and verify the game files.

“Error at hooking API LoadStringA”: the Microsoft Visual C++ Redistributable may not be installed properly. Install the latest supported version.

10. Clean reinstall

Uninstall PUBG from Steam, then press Windows + R, type %localappdata% and delete the TslGame folder.

Delete BEService_pubg.exe in Program Files (x86)\Common Files\BattlEye and the remaining game folder in Steam\steamapps\common (named PUBG in PUBG Support’s guide).

In Steam, clear the download cache (Settings > Downloads), restart Steam and download the game again. PUBG warns not to reinstall from an old backup copy.

11. Still crashing: dump file and support ticket

Crash dumps are in %localappdata%\TslGame\Saved\Crashes. Zip the latest one: PUBG Support uses it to find the cause.

Open a ticket at support.pubg.com with the date the problem started, a precise description, the exact error message, your DxDiag report (Windows + R > dxdiag > Save All Information) and the zipped crash dump.