Indiana Jones and the Great Circle crashing on PC? Bethesda’s official fixes for driver, “Failed to allocate video memory” and VK_KHR errors

Indiana Jones and the Great Circle, MachineGames’ adventure game published by Bethesda, is one of the most demanding PC games of recent years: it requires a graphics card with hardware ray tracing. When it crashes, refuses to start or throws an error message, Bethesda Support has a dedicated answer for each case. Here is what those official pages say, read on November 12, 2026. TricknFix has not tested these steps, and Bethesda’s pages show no update date.

1. Check the minimum PC specs first

• Steam’s minimum: 64-bit Windows 10, Intel Core i7-10700K or AMD Ryzen 5 3600, 16 GB of RAM, NVIDIA GeForce RTX 2060 SUPER 8 GB, AMD Radeon RX 6600 8 GB or Intel Arc A580, 120 GB of space. 
• An SSD and a GPU with hardware ray tracing are required. Bethesda says to install the game on an SSD, not a hard disk drive. 

2. Error “driver is not supported”

• If the game says “Your currently installed Graphics Card (Display Adapter) driver is not supported”, Bethesda asks for at least NVIDIA driver 566.36 or AMD driver 24.12.1, the versions released when the game launched. 
• Bethesda recommends a clean installation of the driver. 

3. Error “Failed to allocate video memory”

• This usually means your graphics card has less than the 8 GB of video memory (VRAM) required, or your graphics settings are too high for the VRAM you have. 
• In the error, “Total Allocated” is the most VRAM your card can use (about 5916 MiB means a 6 GB card). If “Tried to allocate” is much higher than “Total Allocated”, lower your settings. 
• On Steam, launch the game in Safe Mode: it starts with the lowest settings, so you can reach the menu and adjust them. 

4. VK_KHR_* or “Renderer setup error” at launch

• Messages such as VK_KHR_ray_tracing_pipeline, VK_KHR_acceleration_structure, VK_KHR_ray_query or VK_KHR_deferred_host_operations usually mean the PC is below the minimum specs or the graphics driver is faulty. 
• Update the driver, or uninstall and reinstall it. On a laptop, Bethesda suggests getting updates from the laptop maker’s website, installing Intel updates first, rebooting, then NVIDIA updates and rebooting again. 

5. General crash checklist from Bethesda

• Close apps you are not using (chat, browser, music streaming), turn off the Steam Overlay and/or the Xbox Game Bar, and lower the graphics quality in Settings > Display. 
• On a laptop or a PC with two GPUs, make sure the game uses the main graphics card and a High performance power plan. 
• Reinstall the DirectX runtime libraries if files are missing, and verify (repair) the game files on Steam or in the Xbox app. 
• If you added mods, remove them, reinstall the game and repair the files again. Run the game as an administrator and add it to your antivirus exclusions. 

6. Still crashing?

• Bethesda’s performance page also suggests going back to the auto-detected video settings, and testing the game under a new Windows user profile, then using a selective startup of Windows 10 or 11 to find a conflicting program. 

Sources (Bethesda Support and Steam, read on November 12, 2026)

• Bethesda Support, “What can I do if Indiana Jones and the Great Circle is crashing on PC?”: https://help.bethesda.net/app/answers/detail/a_id/67886 
• Bethesda Support, “Your currently installed Graphics Card (Display Adapter) driver is not supported” error: https://help.bethesda.net/app/answers/detail/a_id/68516 
• Bethesda Support, “Failed to allocate video memory” error: https://help.bethesda.net/app/answers/detail/a_id/72016 
• Bethesda Support, VK_KHR_* or Renderer Setup errors on PC: https://help.bethesda.net/app/answers/detail/a_id/67854 
• Bethesda Support, performance issues on PC: https://help.bethesda.net/app/answers/detail/a_id/67884 
• Steam store page, Indiana Jones and the Great Circle (app 2677660: MachineGames / Bethesda Softworks, PC specs): https://store.steampowered.com/app/2677660/