Black Ops 7 on PC: crashes, 0x errors on the Xbox app, “NOT AVAILABLE” on PC Game Pass, COD Points at zero and TPM 2.0/Secure Boot — Activision’s official fixes

Video: “Call of Duty: Black Ops 7 | BIOS Tutorial”, official Call of Duty YouTube channel, published November 9, 2025 (00:53 Paris time), 4 min 21 s. It is Activision’s tutorial on BIOS settings, embedded on its TPM 2.0 and Secure Boot support page; it does not cover 0x errors, Game Pass or COD Points. https://www.youtube.com/watch?v=kzG-M6LeylQ

Call of Duty: Black Ops 7 crashes on launch, shows a 0x error in the Xbox app, says “NOT AVAILABLE” on PC Game Pass, or puts you in restricted matchmaking because of TPM 2.0 or Secure Boot? Activision documents each of these cases on its support site. Here are its official fixes, in order. The steps come from Activision’s pages as read on November 11, 2026; TricknFix did not test them on its own PCs, and BIOS changes are at your own risk.

Issues Activision is currently tracking

• COD Points at zero after an update (all platforms): Activision calls it a visual issue. Quit and restart the game; it “may need to be done more than one time”.

• 0x error, Xbox app on PC: Start, Settings, Apps, Installed apps, find Call of Duty, More (three dots), Advanced options, Terminate, then under Reset choose Repair. If the error persists, reinstall the game.

• “NOT AVAILABLE. Purchase Black Ops 7 to have access to everything.” on PC Game Pass: check your Microsoft Store device management and make sure you have not exceeded the Microsoft Store device limit. If you are below the limit, Activision asks you to contact its support.

• This list is dated October 9, 2026 on Activision’s Known Issues page. The same page says, among others, that game crashes related to peripheral disconnections have been addressed and that Ranked Play forfeit has been re-enabled.

Crashes on PC: Activision’s checklist

• Activision says most PC crashes happen while launching the game or in public Multiplayer matches.

• Keep the PC in a cool, well-ventilated place and check the minimum requirements (Steam page: Windows 10 64-bit latest update, Ryzen 5 1400 or Core i5-6600, 8 GB of RAM, RX 470, GTX 970/1060 or Arc A580, DirectX 12, SSD).

• Shut down background applications. Activision warns that input remapping software, overlays and recording software “may interfere with gameplay or disrupt the game’s boot process, even if they’re not running”: uninstall them if crashes persist.

• Update your graphics driver to Activision’s recommended version.

• For crash reports, Activision offers a Call of Duty PC Crash Report form (linked from the Known Issues page); a bug report form exists for other issues.

TPM 2.0 and Secure Boot: required for Black Ops 7 on PC

• Both are required. Players who do not meet the requirements are restricted from certain modes (including Ranked Play) and playlists, and may be placed in separate matchmaking pools (Activision page updated November 5, 2026).

• Requirements: Windows 10 version 22H2 or later, or any Windows 11; TPM 2.0 (Intel 8th gen or newer with PTT, AMD Ryzen 2000 or newer with fTPM, or a discrete TPM); BIOS in UEFI mode (not Legacy/CSM), GPT disk (not MBR), Secure Boot enabled.

• Check TPM: Windows + R, tpm.msc, it should read “The TPM is ready for use”. Check Secure Boot: Windows + R, msinfo32, BIOS Mode = UEFI and Secure Boot State = On.

• Fastest check: the Call of Duty Secure Attestation Wizard (version 1.3.0, updated October 21, 2026) tells you what to change.

• On first launch, accept the Windows UAC prompt for CODBrokerInstaller.exe or enrollaik.exe; selecting No prevents you from playing.

• Windows 11 PCs likely already have both features enabled. Our Windows 11 community follows updates and known issues: https://tricknfix.com/tags/windows-11/

Enabled but still “Failed Attestation”?

• Check your TPM Manufacturer Version in tpm.msc. AMD versions 3.*.0.* (for example 3.92.0.5) are not compatible and need a motherboard firmware update; Intel INTC 302.12.*.* or 303.12.*.* may also need one.

• If enrollaik.exe keeps asking again even after you click Yes, Activision says it indicates that your motherboard BIOS needs an update.

• “TCG Event Log Failed”: restart and install the latest Windows update.

• Lenovo: Activision says Lenovo prefers that players open a ticket on Lenovo Support to get the right BIOS.

• Still failing after all steps, a BIOS update and the wizard: Activision has a voluntary TPM Report form; it does not create a support ticket.

What is not known

• Activision gives no date for fixing the three open issues, nor statistics on how many players are affected.

• Storage: Steam lists an SSD with 161 GB available at launch; we did not find a more recent official figure.

Sources

• Activision Support, “Known Issues in Call of Duty: Black Ops 7”, dated October 9, 2026, read November 11, 2026 (https://support.activision.com/black-ops-7/articles/known-issues-in-black-ops-7).

• Activision Support, “Crashes or Game Freezes in Call of Duty: Black Ops 7”, dated November 10, 2025 (https://support.activision.com/black-ops-7/articles/crashes-or-game-freezes-in-black-ops-7).

• Activision Support, “Trusted Platform Module (TPM) 2.0 and Secure Boot for Call of Duty”, dated November 5, 2026 (https://support.activision.com/en/articles/trusted-platform-module-and-secure-boot).

• Activision Support, “TPM Report” form (https://support.activision.com/tpm-report); AMD support article PA-420 (https://www.amd.com/en/resources/support-articles/faqs/pa-420.html).

• Call of Duty: Black Ops 7 on Steam (minimum requirements) (https://store.steampowered.com/app/3606480/).

• Video “Call of Duty: Black Ops 7 | BIOS Tutorial”, Call of Duty channel, November 9, 2025 (https://www.youtube.com/watch?v=kzG-M6LeylQ).

• Image: official Call of Duty: Black Ops 7 screenshot from the game’s Steam store page (1920 x 1080 original, https://store.steampowered.com/app/3606480/), © Activision.

Discussion: which fix worked for you? https://tricknfix.com/topic/black-ops-7-on-the-xbox-app-pc-game-pass-0x-error-or-not-available-did-repair-removing-a-device-or-a-reinstall-fix-it-for-you-7733e17f6a/