An opponent in EA SPORTS FC 27 (often searched for as "FIFA 27") has an offensive club name, is harassing you through messages or seems to be cheating, and you can't find how to report them. EA offers several channels. The right one depends on what you're reporting and where it happened. This guide follows the procedures published by EA Help, PlayStation and Xbox, checked on October 27, 2026 and listed at the end of the topic.
Problem
- An offensive club, squad or avatar name appears during a match.
- A player sends you insulting messages or harasses you.
- You suspect an opponent of cheating.
- You can't find the report option or don't know whether your report was handled.
Before you start
- Note the game mode (Ultimate Team, Clubs, other), the date and approximate time.
- Note the player's Online ID as displayed, for the report only: don't post it on the forum.
- Pick the right category: EA asks you to report content as illegal only if you believe a criminal offence was committed.
| Situation | Channel to use first |
|---|---|
| Offensive club, squad, avatar or stadium name during a match | In-game report (step 1) |
| Player to report outside a match (PC) | EA app (step 2) |
| In-game reporting not available | EA Help form (step 3) |
| Messages or ID on PlayStation or Xbox | Report to the platform (step 4) |
Step 1: report from the match
When to use it: the offensive content is visible during a match. EA says in-game reporting is the best way, because it passes on all the information needed to investigate.
Suggested solution
Ultimate Team (club and squad names):
- Pause the match.
- Open the Players List.
- Select the Online ID of the person to report.
- Select Report Offensive Content in Ultimate Team™.
- Choose Report offensive Club name or Report offensive Squad name.
Clubs (club, avatar, AI player and stadium names):
- Pause the match and open the Players List.
- Select the relevant Online ID, then Report Abuse.
- Choose the offensive avatar, club, AI player or stadium name.
What to look for: the exact labels may vary slightly depending on the game language.
Expected result: the report is sent without leaving the match.
Step 2: report from the EA app on PC
When to use it: you play on PC and want to report a player outside a match (cheating, harassment).
Suggested solution
- In the EA app, open your Friends List.
- Select Add a Friend and search for the player's ID.
- Open their profile, then the ᐧᐧᐧ menu next to their name.
- Select Send Report.
- Choose the reason, say where the incident happened, add useful details, then Submit.
Expected result: the report is sent to EA.
Step 3: use the EA Help form
When to use it: only if in-game reporting isn't available for your situation, as EA asks.
Suggested solution
- Open the report a player form.
- Select EA SPORTS FC in the game list.
- Describe the reason for the report, the player's username and the date of the activity.
- Submit the form.
- For content you believe is illegal, use the illegal content report form instead: type of content, responsible username and the law broken.
Expected result: a request is logged with EA.
Step 4: report through PlayStation or Xbox
When to use it: the problem is the PSN ID or gamertag, or messages received in the console chat.
Suggested solution
- EA redirects these reports to the platforms themselves.
- PlayStation: follow How to make a report on PlayStation.
- Xbox: follow File a complaint to report a player.
Expected result: the report is handled by Sony or Microsoft under their own rules.
Step 5: block the player and limit who can find you
When to use it: you don't want this player to contact you any more, on top of the report.
Suggested solution
- Open the Security and Privacy tab of your EA account.
- Under Blocked users, add the player. According to EA, this limits communication between you in EA games and on EA platforms.
- Under Profile privacy, choose who can see your profile: Everyone, Friends, Friends of friends or No one.
- In the section on how other users can search for you, untick the linked accounts (gamertag, PSN ID, Steam name, etc.) you don't want to be found by.
- On console, also block the player on the platform: block or unblock players on PlayStation.
What to look for: EA states a blocked player can still appear in a group created by other players in games that use EA connect. You're notified and can mute them.
Expected result: the player can no longer contact you through EA features.
Rollback: remove them from Blocked users to unblock them.
Special cases
- No feedback on the penalty: EA states that, for privacy reasons, it doesn't share information about its investigation or any action taken against another player. If you receive an email saying no action was taken, the case is closed.
- Message on social media or Discord: report it directly to that platform, as EA recommends.
- You've been penalized yourself: see Feature blocked by a restriction in EA SPORTS FC 27: check and appeal.
- Message asking for your password or a code: don't reply. EA will never ask for this information. See also What to do if your EA Account was hacked if you gave them out.
Final check
- ☐ The report was made through the right channel (game, EA app, form or platform).
- ☐ The right category was chosen (offensive, cheating, harassment or illegal).
- ☐ The player is blocked if you want no further contact.
- ☐ Your privacy settings match what you want.
Sources
- EA Help: How to report a player in EA SPORTS FC
- EA Help: How to report cheating, harassment, and illegal content
- EA Help: Report a player in the EA app
- EA Help: How EA handles reports of harassment and illegal content
- EA Help: How to update your EA Account privacy settings
- PlayStation: How to make a report on PlayStation
- Xbox: File a complaint to report a player
Still having the problem?
Reply to this topic with:
- The platform (PC, PS5, Xbox Series X|S) and the game mode involved.
- The type of problem (offensive name, cheating, messages).
- The reporting channel you used and the message you got.
Never post the reported player's ID, your EA ID, your email address or screenshots showing personal data.